A Family Was Kicked Off a Plane Because They Made Their Own “No Peanuts” Statement When the Crew Wouldn’t
Several news sources say that a family was kicked off a flight for making an announcement about a member’s peanut phobia.
MailOnline said that Georgie Palmer got into a fight while flying with SunExpress from London to Dalaman, Turkey, with her husband and two children on May 21.
Rosie Palmer, Palmer’s daughter, told the source that she has a severe peanut allergy that could cause an anaphylactic reaction that would kill her.
But the flight staff wouldn’t make a noise telling other people not to eat peanuts. A picture on Instagram that MailOnline saw shows that Palmer took action on her own.
“We gently asked the passengers at the front of the plane to share our request,” she said. “Row by row, as swift as a carefully crafted toppling domino trail, all the passengers turned back to kindly ask the row behind to please not eat nuts on the flight.”
She also said that none of the other travelers cared.
She told the news site that it made the pilot very angry. She said he started to yell at them and then told them to leave. She said that the family had to pay about $6,400 for new flights and hotels because of this.
Spokesman for SunExpress told the Mail that the company doesn’t make these kinds of announcements because it “cannot guarantee an allergen-free environment on our flights.”
A spokeswoman for the airline told Business Insider in a statement that passengers with special needs must tell the airline 48 hours in advance. They said Palmer didn’t do it.
After that, Palmer told the BBC that she had tried to get in touch with someone but couldn’t.
According to the Mail, Palmer’s husband Nick Sollom was “aggressive” toward the crew and “tried to gain access to the cockpit.”
Palmer said to the BBC that the report was “complete nonsense.”
In an interview with the Mail, Sollom said that he knocked on the pilot’s door to talk about what was going on, but he denied being mean.
BI was told by a flight representative that the company “stands by what it has said about this.”
Only a few big airlines, like British Airways, Air Canada, Southwest, Delta, and JetBlue, make accommodations like this a standard part of their policies. This shows how much planning people with allergies need to do when they fly a lot.
Someone who works to help people with severe allergies said SunExpress was to blame.
In a Facebook post, Nadim Ednan-Laperouse, director of the Natasha Allergy Research Foundation, said that SunExpress should “immediately” look at its rules again.
“Food allergies are an illness not a lifestyle choice, and the experience of this family on board a plane is shocking and unacceptable,” he added.
“Unfortunately, this is not an isolated incident,” he told us.
It’s true that SunExpress isn’t the only airline that has failed to make an important allergy announcement that could save lives.
United and Lufthansa passengers have said they had bad experiences because of the problem.
One allergy-stricken passenger paid $185 to buy her whole flight’s stock of peanuts in August.