Q&A

how to cancel prose nails membership

You may terminate your membership and your right to use your membership with at least 30-day written notice by contacting and speaking with your local PROSE location in which you purchased your membership.

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    What is prose cancellation policy?

    You can cancel your appointment online by logging into your account, or calling the Boutique directly. If you don’t cancel within that time frame, you will be charged $25 for each scheduled service.

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    Is Prose a monthly subscription?

    Our memberships are month to month and range between $59 – $279. We offer four levels, PROSE Starter, PROSE Essential, PROSE Unlimited Membership + PROSE Unlimited Family (for up to 4 family members.)

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    Is Prose a subscription?

    Prose offers a fully customizable subscription service. You can add or remove products to your next order, change how frequently any product (except supplements which we recommend monthly) is delivered to you, and skip deliveries for any product in your order. To make changes, visit “Your Subscription” in your account.

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    How much does Prose cost?

    How much does Prose cost? Prose is certainly not cheap. The cost of your Prose box depends on what you order. The shampoo and conditioner starts at $24 each, while the hair oil is $41 per bottle, and the pre-shampoo mask will set you back $36.

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    Is Prose subscription easy to cancel?

    How do I cancel my subscription? In your Prose account page, click “Your subscription” and then “Review Subscription.” Click into your active subscription tile(s), and you’ll find the “Cancel my subscription” link under your order summary (screenshot here).

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    Is Prose cheaper than function of beauty?

    Function of Beauty is more affordable and customizable; Prose has a more in-depth quiz and options.

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    Can I cancel my subscription to Prose?

    How do I cancel my subscription? In your Prose account page, click “Your subscription” and then “Review Subscription.” Click into your active subscription tile(s), and you’ll find the “Cancel my subscription” link under your order summary (screenshot here).

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    Is Prose refundable?

    If you’re not completely in love with your products just contact The Pros, your support team of custom formula experts. We offer two options: You can receive adjusted formulas free of charge, or you can return your order for a full refund. Please note that shipping and duties are non-refundable.

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    Is Prose a monthly subscription?

    Our memberships are month to month and range between $59 – $279. We offer four levels, PROSE Starter, PROSE Essential, PROSE Unlimited Membership + PROSE Unlimited Family (for up to 4 family members.)

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    Can you buy Prose without a subscription?

    You can still purchase your custom Prose products without subscribing, but you will no longer have access to your Salon membership benefits. Can I combine My Salon discount with other discounts? Your subscription includes a 15% discount, an exclusive rate we reserve specifically for Salon members.

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